3:46 p.m. - Thursday, Apr. 29, 2004
a warm, rich tone to your voice;
enthusiasm in what you request;
good eye contact;
a firm handshake;
sincerity-you can't fake friendliness;
a purposeful posture-standing tall;
a manner that communicates an expectation that you deserve and expect to get what you request.
That's you, m' dear, that's you.